All orders shipping to Canada and the United States are sent via Canada Post and can be traced with a tracking number. Orders are processed Monday through Friday, 9 a.m. to 5 p.m. (MST), excluding holidays. Orders that are prepared and ready to be expedited on weekend days, holidays and outside of normal business hours will be processed the next business day. Please allow 1 to 2 extra days for processing during peak business periods such as special sales and holidays. Shipping times may vary from 3 to 4 weeks due to the “handmade-to-order” nature of the items. Natural Icon Designs cannot estimate or pay for any duties or taxes related to international shipping.
Natural Icon Designs holds the right to refuse shipping to any order.
We are not responsible for any carrier delays (due to holiday backup, etc.)